Privacy & Security

Last Updated: 2025.08.13

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lelejove.com (the official site of Lele Jove, collectively referred to as "the Site"). Personal information refers to any information that identifies, relates to, describes, references, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. Personal information does not include:

  • Publicly available information from government records.

  • Deidentified or aggregated consumer information.

 

Personal Information We Collect

We collect personal information directly from you when you purchase our products, use our services, or otherwise interact with the Site, including:

 

Profile Information

We collect information you provide when creating an account or joining our mailing list. Examples of this information may include your name, email address, phone number, mailing address, account login name, and password.

 

Transaction Information

We collect details related to the products you purchase, including product types, order details, delivery information, amounts charged, payment methods (including credit card numbers, expiration dates, etc.), billing or shipping information, and details about any returns or exchanges. Payments are processed securely by third-party providers.

 

Communications Data

We collect information when you communicate with us, such as when you interact with our customer service team. This data may include contact details, communication timestamps, online identifiers, and the content of your communication.

 

Device Information

We automatically collect data about the devices you use to access the Site, such as web browser, IP address, and certain cookies installed on your device.

 

Usage Information

We collect information about how you interact with the Site, including which pages you view, your search history, referring websites, and order data. We also use cookies, log files, and web beacons to help us improve the site experience.

  • Cookies are data files that track user behavior on the Site.

  • Log Files record data such as IP addresses and browser type.

  • Web Beacons are files used to track your browsing activities.

We may also receive personal information about you from third-party sources, such as service providers, analytics partners, and advertising companies.

 

How We Use Your Personal Information

We may use the personal information we collect for the following purposes:

  • To fulfill your orders and process transactions, including payment and shipping.

  • To provide customer support and respond to inquiries or requests.

  • To personalize your experience on our Site, including recommending products and offers based on your preferences.

  • To improve our Site by analyzing how users interact with it and optimizing the user experience.

  • To communicate with you about your account, orders, marketing updates, and promotions (with your consent where required).

  • To ensure the security and integrity of the Site, our products, and customer data.

  • To comply with legal obligations or respond to lawful requests from authorities.


Sharing Your Personal Information

We share your personal information with trusted third parties for the purposes described in this Privacy Policy, including:

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.

  • Analytics Providers: We use Google Analytics to monitor Site traffic and user behavior. Learn more about how Google uses your data here. You can opt-out of Google Analytics here.

  • Advertising Partners: We use third-party advertising services like Meta (Facebook) to deliver targeted ads. You can learn more about how Meta uses your data here.

We may also share personal information to comply with legal requirements, to protect our rights, or in case of business transitions such as mergers or acquisitions.

 

Behavioral Advertising

We may use your information to serve you personalized ads based on your browsing behavior. To learn more about targeted advertising, visit the Network Advertising Initiative's educational page here.

You can opt-out of targeted advertising via the following platforms:

For additional opt-out options, you can visit the Digital Advertising Alliance's portal here.

 

Do Not Track

Please note that we do not alter our data collection practices in response to a "Do Not Track" signal from your browser.

 

Data Retention

We retain personal data for as long as necessary for the purposes outlined in this Privacy Policy. For example, account data is stored for as long as your account remains active. If you delete your account, we will delete your personal data within the required timeframe. We may retain certain transaction details and correspondence to comply with legal obligations or resolve disputes.

 

Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.


California Consumer Privacy Act (CCPA) Notice

For California residents, the California Consumer Privacy Act (CCPA) provides specific rights regarding your personal information. You can learn more about your rights under the CCPA here.

 

Revisions to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will post the revised policy on this page with an updated date. Please review this Privacy Policy periodically to stay informed about our practices.